Job Receptionist/General Administrator Grade 3, Cardiff

The post holder will be required to Cover reception/office at Hafan Gobaith 5 days per week Monday – Thursday 8.30am – 5.00pm and 8.30am – 4.30pm Friday (with an hour for lunch)

cover reception, by telephone and greet visitors to the building record incoming/outgoing mail onto relevant spreadsheets book taxis/train/bus travel book accommodation Assist in processing credit card spends update information onto the Carefirst Client Record System Assist with invoice processing Pool car/Room bookings Attend local post office Assist with Archiving, scanning and printing General finance and admin tasks as required

THIS ROLE WILL REQUIRE AN ENHANCE CHILDRENS AND ADULTS DBS - We are looking for Business Support Officers within the Children’s Service Fostering Finance Team. These posts would be office based between various locations. The candidates need to have excellent communication skills and accuracy in both verbal and written communication understanding is key as this is front line along with no fear of using a telephone or computer ABOUT THE JOB A Business Support Officer is required within the Fostering Finance team. Duties include staff supervision, work planning, provision of advice and guidance in relation to requests for the rapid response service including No Recourse to Public Funds (NRPF), travel and accommodation solutions, financial and other assistance requests, progressing the payment of invoices, updating financial packages provided to children with health and disability needs, operation of a petty cash account , reconciliations and support for budget holders and Managers.

WHAT WE ARE LOOKING FOR FROM YOU You must be able to work flexibly and adaptably to changing priorities. You will have excellent verbal and written communication skills and be experienced in working to agreed standards and deadlines. You must be able to work on your own initiative and as part of a team. Experience in maintaining databases and experience in working with figures is advantageous. A positive and customer focused attitude is essential, as is an understanding of staff motivation and support. The work is all office based and 5 days per week 8.30-5 (4.30 Friday) This would be County Hall located Enhanced DBS essential

1. To maintain the Fostering and Adoption payment database.

2. To ensure that all payment authorisation documents are processed accurately and promptly and are correctly completed. 3. To request / chase payment authorisation documents from Social Workers.

4. To ensure that the payment schedule is processed and information transferred within agreed timescales.

5. To make and monitor payments to carers.

6. To provide regular reports and statistical information as required.

7. To calculate and liaise with Carers in respect of under/over payments.

8. To deal with insurance claims as required.

9. To process orders for Fostering equipment and maintain the fostering equipment supplies within the building.

10. To compile and maintain effective filing systems.

11. To identify where retainer payments are applicable and present this information to the Team Managers in a weekly meeting.

12. To provide cover and back up to other members of the Fostering and Adoption administration section.

13. To assist in the processing of Fostering Applications.

14. Carry out Criminal Record Bureau, Medical and other background checks for new applicants and existing carers.

15 .Maintain records of checks carried out and when due for review and maintain a register of significant incidents involving foster children and carers. 16. Create and maintain computerised client records.